Assistant Front Office Manager - Killarney Towers Hotel
Join to apply for the Assistant Front Office Manager - Killarney Towers Hotel role at O'Donoghue Ring Collection
About O'Donoghue Ring Collection
O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars, located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. Our core values are employee experience, customer experience, and standards of excellence. We are proud to be a 'Great Place to Work' (2024-2025) and Green Hospitality Certified.
Role Overview
The Killarney Towers Hotel is recruiting an Assistant Front Office Manager, reporting to the Front Office Manager. You will oversee daily operations alongside the front office team, ensuring exceptional customer service.
Responsibilities
1. Handle guest queries promptly and efficiently.
2. Manage the reception team daily, enabling them to meet standards.
3. Lead the team to deliver top-tier guest service and maintain standards.
4. Exceed guest expectations.
5. Optimize in-room revenue and occupancy through yield management with the Sales & Revenue Manager.
6. Assist in achieving the accommodation budget.
7. Liaise with housekeeping to fulfill guest requests.
8. Ensure health and safety for guests and staff.
Candidate Requirements
* Experience as an Assistant Front Office Manager or Front Office Supervisor in a busy 4-star hotel.
* Excellent communication and leadership skills.
* Strong attention to detail and customer focus.
* HOTSOFT experience is an advantage.
Why Join Us?
At O'Donoghue Ring Collection, you'll join a community of talented, caring individuals. We offer competitive salaries, staff discounts, meals on duty, wellness programs, career progression, and more. We are committed to diversity and equal opportunities.
Additional Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Other
* Industry: Hospitality
Referrals can double your chances of interviewing. Apply now to make an impact with us in Killarney, County Kerry, Ireland.
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