Are you looking for a career move that will put you at the heart of a global financial institution?
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
Team/Role Overview
Citi is undergoing a strategic transformation aimed at enhancing its Know Your Client (KYC) capabilities. This involves the implementation of a cutting-edge new KYC application and a phased migration away from existing legacy systems. This initiative is critical to strengthening our Anti-Money Laundering (AML) framework, improving operational efficiency, and ensuring compliance with evolving global regulations. To ensure the successful and seamless rollout of this new platform, we are seeking a dedicated professional focused on User Acceptance Testing (UAT) for KYC system enhancements. This role is pivotal in validating the functionality, usability, and compliance of the new application, thereby safeguarding the firm's reputation and client assets during this significant transition.
The KYC UAT Lead Analyst is an intermediate-level position responsible for leading and executing User Acceptance Testing (UAT) for critical KYC system enhancements and the new KYC application rollout. This role operates in close coordination with project teams, technology partners, and business stakeholders within an Agile development framework to ensure that all new functionalities and system changes meet business requirements, are free of defects, and comply with regulatory standards. The overall objective of this role is to guarantee the quality and integrity of the new KYC platform, facilitating a smooth transition and robust operational environment.
What you'll do
* Lead and execute comprehensive UAT for enhancements to the KYC application and the new strategic KYC platform, ensuring all business requirements are met.
* Develop and maintain detailed UAT test plans, test cases, and scenarios based on business requirements, functional specifications, and regulatory guidelines.
* Identify, document, track, and retest defects, working closely with technology and development teams to ensure timely resolution.
* Partner with Project Managers, Business Analysts, Technology teams, and KYC Operations users to ensure alignment on testing scope, timelines, and outcomes within an Agile environment.
* Conduct analysis of UAT results against risk and associated controls, identifying potential operational risks within the new system and collaborating with management on solutions to mitigate.
* Prepare and present UAT status reports, defect metrics, and sign-off documentation to project stakeholders and management, highlighting progress, risks, and recommendations.
* Contribute to the continuous improvement of UAT methodologies, tools, and processes for KYC system enhancements.
* Act as a Subject Matter Expert (SME) on UAT processes and KYC functionality to senior stakeholders and other team members, providing guidance and support as needed.
* Ensure UAT activities rigorously validate the system's compliance with applicable AML laws, rules, and regulations, safeguarding Citigroup's reputation and client assets.
* Support the operational readiness of the new KYC application, ensuring that end-users are adequately prepared for system changes.
* Ability to operate with a limited level of direct supervision and can exercise independence of judgment and autonomy in UAT activities.
What we need from you
* Extensive relevant experience in User Acceptance Testing (UAT), Quality Assurance (QA), or System Testing, preferably within financial services or a regulatory compliance domain.
* Demonstrated experience in testing complex enterprise applications, specifically within KYC, AML, or other financial regulatory compliance systems.
* Proven ability to develop detailed test plans, write comprehensive test cases, execute tests, and manage defects through to resolution.
* Strong understanding of KYC/AML processes and regulations.
* Familiarity with Agile methodologies and experience working in an Agile development environment.
* Proficiency in using JIRA for defect tracking and test management.
* Consistently able to anticipate and respond to customer/business needs, particularly in a testing context.
* Demonstrated ability to build and cultivate partnerships across business regions and technology teams.
* Excellent analytical, problem-solving, and communication skills.
* Bachelor's degree/University degree or equivalent experience
What we can offer you
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-NS10
Job Family Group:
Operations - Services
Job Family:
Business KYC
Time Type:
Full time
Primary Location Full Time Salary Range:
€52, €73,620.00
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
This job opening is for an existing job vacancy.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.