Operations Director - FMCG - Supply ChainOur client is seeking an Operations Director with a strong commercial, relationship management and senior operational experience to join their senior team. The successful candidate will play a central role in shaping operational capability, embedding continuous improvement and supporting the future growth and resilience of the organisation. Excellent remuneration package.The RoleLeadership & Organisational CapabilityLead and develop high-performing operational teams across multiple disciplines.Create a culture focused on accountability, collaboration, innovation and continuous improvement.Build organisational capability through coaching, succession planning and talent development initiatives.Support cross-functional alignment between operational, commercial, compliance and strategic teams.Operational Management & Service DeliveryLead all operational activities ensuring operational systems, processes and delivery channels perform efficiently.Develop and implement operational plans aligned to organisational objectives/targets.Drive operational performance through KPI management, reporting and performance monitoring frameworks.Oversee operational readiness, scalability and capacity planning to support future growth.Ensure operational continuity through effective risk management, contingency planning and issue resolution.Logistics & Network OversightManage the performance of logistics operations, and third-party service providers.Ensure operational partners meet contractual obligations, service standards and compliance requirements.Identify opportunities to improve network efficiency, service quality and cost effectiveness.Work closely with stakeholders to improve performance and experience.Commercial & Financial OversightManage operational budgets and ensure effective cost control across operational functions.Support financial planning and resource allocation to ensure long-term operational sustainability.Monitor operational expenditure, supplier performance and contract efficiencies.Contribute to strategic business planning, growth initiatives and operational investment decisions.Continuous Improvement & InnovationLead operational improvement initiatives to enhance efficiency, service delivery and stakeholder satisfaction.Use operational data, insights and analytics to inform decision-making and identify improvement opportunities.Support the implementation of new technologies, systems and operational processes.Drive innovation across operational practices to strengthen long-term effectiveness.The Candidate3rd level degreeSenior operational leadership experience within logistics, supply chain, retail operations, FMCG or similar sectors.Proven experience managing a large team and working with partners.Strong background in operational performance management, process optimisation and service delivery.Experience operating within regulated or compliance-driven environments.Demonstrated commercial and financial management capability.Strong stakeholder management and relationship-building skills.
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