Location: Swords, Co Dublin Type: Full-Time | Monday–Friday | 9:00am–5:00pm Salary: €29,000–€33,000 per annum (dependent on experience)We are a busy and well-established training organisation seeking an Operations Coordinator to deliver our training operations and ensure seamless coordination.
This is a key operational role where your decisions, organisation, and initiative will directly impact our clients and internal processes.
Key Responsibilities Lead end-to-end coordination of training bookings from enquiry through completion Schedule trainers, manage course logistics, and optimise resources Promote and recommend relevant services and products to clients, suggesting additional solutions to enhance their experience and drive business growth Prepare and issue joining instructions and course materials with accuracy Ensure training rooms, equipment, and hospitality meet high professional standards Maintain stock, equipment, and store room organisation efficiently Manage shared inboxes, respond to client queries promptly, and resolve issues proactively Monitor and report on operational metrics using Microsoft 365 and internal systems Identify opportunities to improve operational processes and implement solutions Support compliance, quality assurance, and reporting activities Essential Requirements Minimum 2 years' experience in operations, coordination, or administrative role Strong Microsoft 365 proficiency (Outlook, Teams, Word, Excel, Share Point)Excellent organisational, prioritisation, and time-management abilities High attention to detail and accuracy Strong professional communication skills Ability to manage multiple competing priorities independently Experience in a SME environment where adaptability and initiative are essential Desirable Experience within training, education, professional services, or hospitality operations Event or course coordination experience Stock, resource, or CRM systems management experience Experience implementing process improvements What We Offer Competitive salary package €29,000–€33,000 Health Insurance Full-time, stable position with clear responsibility Opportunity to lead operational processes and contribute to business development Free onsite parking Collaborative team environment with autonomy and ownership A varied role where your problem-solving and organisational skills make a tangible impact If you enjoy taking ownership, optimising processes, and ensuring operations run smoothly, this is the role where your impact will be visible and valued.