At Morgans Fine Fish, our mission is built on serving our customers with the highest quality, freshest fish, delivering above and beyond when needed. Every day, we deliver an impact wherever people work, shop and play. And we need talented, energetic, passionate people to help us do it.
We are recruiting for a Customer Service/Sales Representative to join our team in Omeath, Co Louth. The right candidate will have excellent communication skills, excellent IT skills, and will be able to take telephone orders accurately and upsell while building customer relationships in a fast paced office environment. Career development opportunities are available to the right candidate.
Required skills & experiences:
* Excellent customer service skills
* Excellent IT skills
* Articulate with a friendly telephone manner
* Excellent verbal and written communication skills in English
* Strong attention to detail
* Team player, supporting team objectives
* Focus on priorities with a positive can-do attitude with a desire to be part of the solution
* Self-motivated to work independently under pressure
* Minimum of two years previous experience in a similar customer service role
* Order processing experience desirable
Key responsibilities:
* Ensure all orders are accurately processed on time and in accordance with process procedures
* Optimise sales, through up selling and promotional offers
* Achieve a target level of sales for customers
* Provide customers with a high level of customer care, availability of stock and delivery days/times
* Gather market intelligence from customers
* Assist, resolve and manage customer enquiries and issues
* Provide administrative support to the sales team
To apply: Please email your CV and covering letter to
Job Types: Full-time, Permanent
Pay: €14.50 per hour
Expected hours: 37.5 per week
Benefits:
* On-site parking
Application question(s):
* What level of IT systems experience do you have?
Education:
* Leaving Certificate (required)
Experience:
* customer service: 2 years (required)
* IT: 2 years (required)
Language:
* English (required)
Work Location: In person