About the Role:
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We are seeking a highly skilled Operations Supervisor to lead our team and drive operational excellence across shifts. This is a hands-on role that will challenge you to learn about the complexity of operations at a global business and implement strategies to ensure seamless execution.
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Key Responsibilities:
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* Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence.
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* Support and train employees to deliver great service and supervise them in their daily tasks.
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* Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement.
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* Work with other departments to find solutions to address common issues or support needs in areas of key performance.
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* Use data analysis to identify ways to optimize safety, quality, and productivity.
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A Day in the Life:
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You will work shifts and be based onsite, focusing on maintaining safety standards within your team and across your site. Your days will include routine team management, daily operational tasks, individual escalations, process improvement work, and wide-scale operational contingency planning.
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About the Team:
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Our Amazon Logistics team handles last mile delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.
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Required Skills and Qualifications:
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* Advanced proficiency in local language in both written and verbal communication (C1 Common European Framework of Reference).
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* Relevant experience working with data analytics and using these metrics to identify problems.
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* Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
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Preferred Qualifications:
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* Experience of stakeholder management including building and maintaining professional relationships.
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* Experience in an operational environment, such as logistics, retail, hospitality, or customer service.
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Benefits:
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We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. If you have a passion for delivering exceptional results and driving operational excellence, we encourage you to apply.