Posted: 19 October
Offer description
As a F&B Operations Manager, you will oversee the smooth delivery of food and beverage services across multiple outlets. This involves managing staff, ensuring quality service, and maintaining operational excellence.
* Assist the Director of Food and Beverage in overseeing daily operations, ensuring consistency and brand standards are maintained.
* Coordinate and execute food and beverage events, banquets, and promotions, working closely with the events team to deliver exceptional results.
* Maintain operational efficiency by monitoring cleanliness, organization, and readiness of all F&B outlets.
Act as Manager on Duty when required, making decisions to resolve operational issues promptly. Ensure food and beverage storage, handling, and presentation meet hygiene and quality standards.
Supervise outlet managers, supervisors, and team members, providing leadership, coaching, and motivation to drive high performance.
Lead by example in service delivery, setting clear expectations for team members and participating in recruitment, onboarding, and training initiatives.
Resolve guest feedback and complaints effectively, maintaining guest satisfaction while ensuring service standards are consistently met across all outlets.
* Proven experience in F&B management, with a strong focus on operational efficiency and customer satisfaction.
* Excellent leadership and communication skills, with the ability to motivate and coach team members.
* Ambitious and driven, with a passion for delivering exceptional results in a fast-paced environment.
Benefits include opportunities for professional growth, competitive compensation, and a dynamic work environment that values innovation and teamwork.
A chance to join a forward-thinking organization that prioritizes employee engagement and retention, fostering a motivated and committed team.
