Job Title: Multilingual AI Data Specialist
">
Job Description:
We are seeking a skilled and multilingual AI Data Specialist to join our team. The successful candidate will be responsible for investigating and resolving reported issues, enforcing clients Terms of Use, and becoming knowledgeable about client products and community standards.
">
Key Responsibilities:
* Investigate and resolve reported issues, including account support and potentially abusive content
* Enforce clients Terms of Use by monitoring reports of abuse on the site
* Become knowledgeable about clients products and community standards
* Utilise market-specific knowledge and insights to find scalable solutions to improve support for our community of users
* Gather, analyse, and utilise relevant data to develop ways to improve the overall user experience
* Recognise trends and patterns and escalate issues outside company policy to the global team
* Identify inefficiencies in workflows and suggest solutions
">
Requirements:
* Fluent native language skills (C1-C2) in oral and written communication, with in-depth understanding of culture and social trends in the region
* Advanced level of English (C1)
">
Benefits:
* Competitive salary
* Private healthcare
* Pension contribution
* 25 days of annual leave
* Extensive training and access to CPL's Wellness Programme
* Tax Saver and Bike-to-Work Scheme
">
Why Apply?
* Chance to work within a multicultural and diverse team
* Great internal opportunities for career progression
* No shift rotations – fixed working schedule
* No previous experience required – full training is provided