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Investor services - trade support

Dublin
Quest Recruitment
Investor
€80,000 - €100,000 a year
Posted: 12 August
Offer description

This range is provided by Quest Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Direct message the job poster from Quest Recruitment


COO @ Quest Recruitment | Accountancy & Finance Recruitment Company of the Year

Are you experienced in investor services, transfer agency, or middle office operations with a strong focus on trade support? We’re working with a leading financial services firm setting up a brand-new team in Dublin and looking for multiple professionals to join during this exciting period of growth.

This is a fantastic opportunity to be part of something new, with the stability of a global brand behind it. You'll be working in a fast-paced environment handling daily fund activity and ensuring a seamless investor experience across trade processing, reconciliations, and client query resolution.

This is initially a 12m FTC with benefits, but this is a growing team and company with ample opportunity for extension and more - context can be provided.

Knowledge of a European language, in addition to fluency in English, would be helpful but is not essential.

What you’ll do:

* Act as a key point of contact for investor and client queries, particularly around fund trade activity, contract notes, statements, cash movements, and reconciliations.
* Monitor and resolve exceptions or breaks related to trade processing.
* Liaise with global stakeholders including custodians, fund accounting, and client teams to investigate and close out queries.
* Ensure investor records and documentation are maintained in accordance with regulatory standards.
* Drive efficiencies within the team and support process improvement initiatives.
* Escalate issues where appropriate and contribute to a high-quality investor experience.

What you’ll bring:

* 3–6+ years’ experience in investor services, transfer agency, middle office or client services within fund administration or asset management.
* Fluency in German
* Strong knowledge of mutual funds, ideally including daily-dealing and money market funds.
* Proven experience with trade support and a solid understanding of deadlines and cut-offs in a high-volume environment.
* Excellent communication and client relationship skills.
* A proactive mindset with strong attention to detail and a commitment to resolving queries swiftly and accurately.
* Experience working with investor documentation and reconciliations would be a distinct advantage.

Why apply?

* Join a new and growing team with excellent future prospects
* Exposure to high-profile clients and daily-dealing funds
* Work with a collaborative, professional, and supportive team
* Hybrid working arrangements available
* Competitive salary and benefits offered during the initial contract term

Ready to step into a key role in a growing investor services team?

Apply now to learn more or reach out in confidence for a conversation.


Seniority level

* Seniority level

Associate


Employment type

* Employment type

Contract


Job function

* Job function

Administrative, Accounting/Auditing, and Analyst
* Industries

Investment Management, Banking, and Financial Services

Referrals increase your chances of interviewing at Quest Recruitment by 2x

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