Reporting to: Head of Service Centre OperationsPurpose of Role:The IT Sales Administrator will provide essential support to the sales team by managing administrative tasks, processing sales orders, purchase orders and ensuring smooth communication between clients and internal departments. This position is ideal for a detail-oriented professional with strong organisational skills and an interest in technology sales.Location: Fixed Hybrid, min of 2 days/week based from our Dublin Park West or Limerick officeKey ResponsibilitiesSales SupportProcess Purchase and Sales orders accurately and track orders to ensure timely deliveryCo-ordinate Order processing with suppliersTrack deliveries and update systems; liaise with suppliers and internal teams to confirm product availability and delivery schedules.Respond promptly to customer enquiries via phone, email and other channels.Process credits & returns efficiently.Maintain customer records with up-to-date informationAssist with the preparation of sales reports and presentations for management.Support the sales team with general administrative duties as required.Attend sales meetings as required.Qualifications and ExperienceRelevant qualification in business administration, IT, or related field is an advantage.Previous experience in a sales administration or similar support role, preferably within the IT sector.Proficient in MS Office applications and CRM systems.Strong communication and interpersonal skills.Excellent attention to detail and ability to manage multiple tasks