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It support engineer

Mcs Group
It support engineer
Posted: 26 September
Offer description

MCS Group is looking for an IT Support Engineer for a 6 month temporary post in the Ballyclare area
As IT Support Engineer, you will play a hands on role in the day to day support of software and systems for our client.
This is an on-site position in the Ballyclare area, so is ideal for someone who wants to avoid the Belfast commute
The Position Providing first to third line IT support, including resolving tickets and technical issues.
Setting up new user accounts and configuring hardware (including Android devices and modern printer systems).
Supporting internal projects such as asset management and cloud backups.
Managing Active Directory and Office 365 environments.
Assisting with change management requests and system upgrades.
The Person This role is ideal for someone with strong technical expertise and a customer-focused approach, confident working across a range of IT support tasks.
Experience in IT support, including Active Directory and Office 365 is essential.
Knowledge of modern printer systems and cloud backups.
Strong troubleshooting skills with a focus on excellent customer service.
Experience with SQL is nice to have.
Familiarity with asset management systems.
Salary: £30,500 per annum (paid at a rate of £14.66/hour).
Hours: 40-hour working week Holidays: 33 days' annual leave (including

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