Guest Relations Professional
Key Objectives:
* Engage warmly with guests, creating lasting impressions and unforgettable experiences.
* Manage guest feedback and resolve issues with professionalism and tact.
* Coordinate special requests, celebrations, and surprise moments to exceed expectations.
* Collaborate seamlessly with front office, housekeeping, F&B, and concierge teams for exceptional service.
* Continuously explore opportunities to enhance the guest journey and surpass excellence.
What We Offer:
* Training and development in a luxury hospitality environment fostering growth.
* A beautiful and inspiring workplace at one of Dublin's most prestigious hotels offering a unique experience.
* Be part of an exceptional team where your passion for people, service, and excellence will be valued and rewarded through opportunities and recognition.