About the Role * As a key member of our retail team, you will be responsible for leading and motivating your team to deliver an exceptional customer experience. We're looking for someone with strong leadership skills who can create a fun and inviting environment for both customers and colleagues. You'll work closely with our brand leader to develop strategies that drive sales, improve customer satisfaction, and increase employee engagement. The ideal candidate will have excellent communication skills, a passion for fashion, and the ability to inspire their team to achieve great things. Key Responsibilities 1. Leading a team of floor managers and stylists 2. Motivating staff through regular coaching sessions ,