The purpose of this role is to create solution architectures for systems and platforms ensuring all relevant options are explored for time, cost and compliance to the company’s standards, policies and practices while meeting the business’ requirements. The role will oversee the delivery of the solution for clients both internal and external, shepherding it through the relevant governance.Job Description:Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty.Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com .The roleThe Salesforce Technical Lead is responsible for supporting the design, development, and delivery of Salesforce solutions that meet business objectives. This role involves collaborating with stakeholders to translate requirements into scalable solutions while providing guidance to development teams, ensuring high-quality code and adherence to best practices.Assist in designing secure, robust, and scalable Salesforce solutions while collaborating with both client and internal stakeholders.Participate in design workshops to understand business processes and recommend suitable Salesforce solutions.Work with project managers to break down Salesforce solutions into user stories, estimate requirements, and map dependencies.Ensure technical quality and adherence to Salesforce solution design principles.Collaborate with the delivery team and project manager to implement agreed Salesforce solutions and infrastructure.Allocate project tasks, ensuring tickets include sufficient technical detail for developers.Provide relevant information to support project documentation such as project plans, status reports, and risk logs.Monitor development tasks and assist with delivery.Conduct code reviews to ensure quality and adherence to best practices.Support CI/CD pipeline management.Participate in testing of Salesforce solutions, assist with test scripts, and triage platform bugs.Manage technical aspects of change to support project delivery within scope, budget, and timelines.Document best practices and operational procedures.Collaborate with clients and project teams on Salesforce solutions across various industries.Provide mentorship to junior developers and contribute to a positive, high-performance team culture.What we offerA collaborative and fast-paced work environment with opportunities for growth.The opportunity to work with diverse clients across various industries.We offer competitive salaries and benefits including pension plans, income protection, life assurance, discounted healthcare and travel insurance.You’ll enjoy lots of cool perks including free fresh fruit delivered daily along with a fully subsidised barista service.We strongly support a work-life balance and encourage agile and flexible working across the business.Our working parents are eligible for paid family friendly leave once they are with us more than a year and we offer a phased return to work to support their return.You always get your birthday off, company closure days at Christmas and Easter and we have a great holiday allowance scheme allowing you to buy additional leave at the beginning of the year too.Diversity, Inclusion and Wellness is SO important to us and there is always an event within these areas on the horizon.Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.#LI-HybridLocation:DublinBrand:MerkleTime Type:Full timeContract Type:PermanentCan’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities.For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.
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