Provide expert guidance and coaching to HR teams and people managers on ER best practices and compliance. Investigate and resolve employee relations matters, including complaints, conflicts, and grievances, in a fair and impartial manner. Collaborate with HR and legal teams to develop and update company policies, procedures, and guidelines related to employee relations. Ensure consistent application of policies and procedures throughout the organization. Stay abreast of employment laws and regulations, ensuring company-wide compliance. Provide guidance to management and HR teams to ensure compliance with all relevant laws and regulations. Prepare regular reports and recommendations for management based on data insights. Bachelor's degree in Human Resources, Business Administration, or a related field 5+ years of progressive HR and ER experience Strong knowledge of employment laws, regulations, and RBA Exceptional problem-solving and conflict resolution skills