Senior Operations Team Leader Role
We are seeking a highly skilled Senior Operations Team Leader to support the management team in overseeing daily operations.
* Collaborate with management in leading and directing daily club activities
* Deliver exceptional customer service by efficiently resolving queries and addressing concerns
* Lead, motivate, and engage your team through open communication, fostering a positive work environment
* Ensure compliance with operational standards and company procedures, promoting efficiency and productivity
Key Responsibilities:
1. Minimum 2 years' experience as a Senior Operations Team Leader in retail or hospitality
2. Strong organisational and planning abilities, ensuring seamless execution of tasks and projects
3. Excellent verbal and written communication skills, effective in conveying information and ideas
4. Proficiency with Microsoft Word, Excel, and ability to quickly learn internal systems, enhancing productivity and workflow
5. Leadership skills, guiding and influencing team members to achieve collective goals and objectives
6. Calm and professional under pressure, maintaining composure in fast-paced environments
As a successful candidate, you will possess excellent leadership and communication skills, a strong work ethic, and the ability to adapt to changing circumstances. If you're looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.