Overview
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract. You’ll work across different shift times, on varied tasks and with different colleagues. What does a normal day as a Customer Assistant look like? There’s no such thing as ‘normal’ in retail but we’ve tried our best!
As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.
Responsibilities
Interacting with the customer in a pleasant, friendly and helpful manner
Ensuring stock loss controls are followed in all areas of the store
Maintaining store and external cleanliness and hygiene standards
Following freshness and rotation principles
Ensuring all waste is managed correctly
Assisting in the stock count process
Shift Patterns
Morning shift: Starting at 5am or 6am with your team, stocking award-winning products and bakery items for opening time
Middle shift: Starting mid-morning or early afternoon, keeping store clean and presentable, helping customers, and operating tills
Late shift: Afternoon start, serving customers on tills, restocking, and preparing the store for the next day
Qualifications
A can-do attitude and excellent customer service skills
The willingness to go the extra mile for our customers
Responsible and reliable
Enjoy working in a fast-paced, varied environment
Good team player
Preferably, previous experience in a customer-facing role, but not essential if you have the right attitude
Benefits
€15.40 rising to €17.90 per hour after 3 years (supplementary pay outlined below)
Unsocial hours worked (12am to 7am)
20 days holidays per annum pro rata
Company pension
Genuine opportunities for career development
Leadership Academy invitation for high performers as part of ongoing development
Circle K and Private Health Insurance discounts for all employees
Bike to Work Scheme
Mobile and broadband discounts with Three network
Maternity & Paternity Leave top up, Marriage Leave, Employee Assistance Programme
Yearly Pay Breakdown
Year 1: Basic Rate €15.40; €19.25 (Unsocial Hours); €23.10 (Overtime/Sundays); €30.80 (Bank Holiday)
Year 2: Basic Rate €16.20; €20.25 (Unsocial Hours); €24.30 (Overtime/Sundays); €32.40 (Bank Holiday)
Year 3: Basic Rate €16.90; €21.13 (Unsocial Hours); €25.35 (Overtime/Sundays); €33.80 (Bank Holiday)
Year 4: Basic Rate €17.90; €22.38 (Unsocial Hours); €26.85 (Overtime/Sundays); €35.80 (Bank Holiday)
Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
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