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Dublin Airport Cafe Manager – Butlers Chocolate Cafes
We are seeking a dynamic and experienced Café Manager to lead and inspire our busy team at Dublin Airport. This is an exciting opportunity to play a pivotal role in leading our team in our newly redeveloped flagship location. As the Café Manager, you will oversee daily operations, ensure exceptional customer service, and drive the success of our store in Dublin Airport. You will report to our Airport Manager and be responsible for motivating the team to achieve great results and uphold the highest standards.
Key Responsibilities/Duties
* Ensure exceptional customer service and coffee standards on a daily basis.
* Monitor and achieve sales targets by working with the team on sales optimization, margins, waste, and other KPIs.
* Proactively manage logistics and supply chain in a busy airport environment.
* Provide guidance, mentorship, support, and training to internal teams, fostering a positive and motivated work environment that reflects the company's values and standards.
* Drive, audit, and manage cafe standards across the three pillars of the business.
* Support the cafe to ensure that the fresh food, coffee, and chocolates offerings represent best practices and align with the brand position.
* Ensure compliance with health and safety regulations, food handling standards, and employment law regulations.
* Share company initiatives in an engaging and inspiring manner.
Qualifications, Experience & Skills Required
* A passion for coffee, chocolate, and people.
* At least 2 years of management experience in a similar role.
* A dynamic and flexible individual who adapts well to change and can thrive in a growing and evolving organization.
* Experience leading and motivating teams through change, including process improvement and development.
* Previous experience in a fast-paced environment.
* Garda vetting and police clearance are required.
Additional Information
* Job Types: Full-time, Permanent
* Benefits include quarterly performance bonus, bike-to-work scheme, company events, employee assistance program, employee discount, wellness program.
Schedule
Weekend availability required.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Food and Beverage Services
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