Team Lead – Supermarket Operations
We are seeking a highly skilled Team Lead to manage the day-to-day operations of our supermarket.
The ideal candidate will have experience in managing teams, maintaining high standards of customer service, and overseeing inventory.
Key Responsibilities:
* Support the Store Manager in overseeing daily store operations
* Lead and motivate the team to deliver exceptional customer service and achieve sales targets
* Assist in managing stock levels, merchandising, and inventory control
* Ensure compliance with company policies, health and safety standards, and food safety regulations
* Monitor and analyse store performance metrics, implementing improvements where needed
* Handle customer inquiries and resolve any issues to maintain satisfaction
* Train, mentor, and develop staff, fostering a positive and productive work environment
* Contribute to the planning and execution of promotional activities
Requirements:
* Previous experience in a supervisory or management role within the grocery or retail sector
* Strong leadership and communication skills, with the ability to inspire and manage a team
* A customer-focused mindset with a passion for delivering high standards
* Excellent organisational and problem-solving abilities
* Knowledge of stock control, merchandising, and sales reporting
* Flexibility to work varied shifts, including weekends and evenings