Who you are
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
Expertise (3-5 years) of enterprise software pre-sales solution consulting or engineering experience essential
Experience working with and selling to enterprise level companies across verticals (c. **** employees)
Experience selling complex multi-product or cross-platform software solutions
Exhibits a degree of technical expertise and understanding, with the aptitude to learn new technology and solutions quickly
Able to articulate and logically communicate concepts with both technical and non-technical audiences
Exceptional communication and presentation skills including technical and business concepts to a variety of audiences including C-level
Understanding of working in complex matrix sales organisation
Commercially savvy, with the ability to understand the "bigger picture" and the business drivers around IT
Territory management skills and account strategy skills, including pipeline building and working with Sales counterpart to guide execution excellence
Business Travel, as necessary.
Regular attendance in the offices in Dublin expected
This is a hybrid working environment so twice weekly presence in the office Dublin if not with customers is expected
Fluency in English
What the job involves
ServiceNow is currently seeking a Presales Solution Consultant to provide technical sales partnership and to provide customers within the enterprise and commercial space with product and solution guidance
Aligned to a portfolio of accounts, the Solution Consultant will participate in the growth of the customer by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform
The Solution Consultant is a pre-sales technical consultant with the advanced ability to develop, position and provide technology based solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory
Responsible for understanding business and technical problems addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc
Routine interaction with C-Suite Executives
Interview customers both face to face and remotely to uncover their technology architecture and business needs
Partner with the sales teams in the customer account and strategy planning
Lead non-technical discussions with your customers to help define objectives that ServiceNow can address and their business value
Sell the value of our solution, not just the features and functions of the products
Support and sometimes lead regional marketing events – user conferences, trade shows, webinars, etc
Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference
Collaborate in the creation of product demo scripts and scenarios
Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution
Responding to Request for Information/Proposal documents
Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles
Staying current on competitive analyses and understanding differentiators between the company and its competitors
In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deployment
Act as the ServiceNow subject matter expert at Executive briefings/marketing events
Benefits
Commuter benefits
Annual learning stipends
Work from home opportunities
Generous family leave
Matched donations
Flexible PTO
401(k) matching
Paid volunteer time