Customs Office Supervisor An excellent opportunity to step into a supervisory role within a large and well-established customs clearance operation.
This position suits an experienced customs professional keen to progress their career while working in a collaborative, supportive team environment.
You will play a key role in guiding a high-performing data entry team handling significant declaration volumes in a fast-paced setting.
N.B Due to location - own car is essential The Role As Customs Office Supervisor, you will combine hands-on customs expertise with people leadership.
You will support daily operations, plan resources, resolve issues as they arise and act as a key point of escalation, ensuring the smooth flow of declarations.
Key Responsibilities Support the Clearance Manager and Supervise with daily task planning and team coordination Act as the first point of escalation for operational or customs-related issues Lead onboarding and training of new team members Review and improve processes to increase efficiency, enhance performance and reduce duplication Implement and manage customer authorisations, ensuring correct clearance procedures and ensure accuracy of customs data entered Ensure internal processes and compliance requirements are consistently followed Build strong knowledge of customer requirements to ensure effective service delivery Work closely with operational teams to ensure timely and correct information flow Attend meetings and training sessions as required Produce customs and ad-hoc operational reports Provide hands-on support and cover within the team when needed Skills & Experience Minimum 3 years experience in customs procedures and compliance is essential Strong interpersonal skills with the ability to support and improve team performance - prioritise, delegate and plan workloads Highly organised with excellent attention to detail Comfortable working in a high-volume, deadline-driven environment Proactive approach with a strong sense of ownership and accountability Clear verbal and written communication skills Flexible, adaptable and solution-focused Previous supervisory or team-lead experience is an advantage Benefits Career development opportunities Five weeks of annual leave Bonus Scheme Pension scheme Service awards and benefits Skills: Customs Supervisor Management Logistics Benefits: Bonus pension 25 days annual leave