Regional Service Supervisor – Medical Equipment
Field-Based | Connaught & North Leinster
Full-Time | Permanent
Our client, a leading provider of medical equipment and healthcare solutions, is seeking an experienced
Regional Service Supervisor
to lead and support a team of Field Service Engineers across Connaught and North Leinster.
This is a hands-on, field-based leadership role combining technical service work with team supervision, customer engagement, and operational support.
The Role
You will be responsible for servicing and maintaining medical equipment including:
* Medical beds and mattress systems
* Patient hoists
* Assisted baths
* Disinfection washers
Across hospitals, nursing homes, and community healthcare settings.
Alongside your own service itinerary, you will
supervise a small team of Field Service Engineers
, support departmental objectives, and deputise for the Area Service Manager when required.
Key Responsibilities
* Deliver preventative and reactive maintenance in line with service procedures
* Supervise, support and mentor Field Service Engineers
* Assist with scheduling, forecasting and service planning
* Ensure compliance with Health & Safety and quality standards
* Liaise with service admin and customers regarding appointments and works
* Conduct engineer audits and performance reviews
* Support recruitment of new Field Service Engineers
* Assist with service contract renewals and asset lifecycle reviews
* Monitor stock, SLA performance and financial targets
* Act as deputy to Area Service Manager when required
* Participate in MDT assessments and continuous improvement initiatives
Requirements
Essential:
* Mechanical or electrical engineering background
* Hands-on field service experience
* Strong understanding of Health & Safety regulations
* Full Irish driving licence
* Excellent communication and customer service skills
* Willingness to travel with occasional overnight stays
Desirable:
* Engineering qualification (City & Guilds / ONC / HNC / similar)
* Previous experience supervising engineers
* Knowledge of ISO 9001 / ISO 14001 / OHSAS 18001 systems
What's on Offer
* Permanent, stable role with a growing healthcare provider
* Leadership progression and development opportunities
* Company vehicle and tools provided
* Competitive salary and benefits package