Standing proudly on the famous Eyre Square since 1852, The Hardiman offers generous hospitality with a familiar, easy charm that makes guests feel right at home. Now it's your chance to be part of this long tradition in our renowned hotel.
We are currently seeking an experienced Weddings and Events Manger to join our team. If you are driven, passionate, innovative with a flair for individuality then we would love to hear from you.
The Role
Responsible for selling and coordinating meetings, conferences, weddings, private dining and other areas of the hotel.
Maximize revenue and profit through pro‑active selling techniques, diary management and pricing strategy.
Be a proactive ambassador for The Hardiman, specifically for weddings and conference events.
Generate function sheets and communicate to the hotel team appropriately.
Operate and maintain a computerised system (Opera & HubSpot) for responding and coordinating and tracking sales enquiries, bookings, availability and maintaining up to date profiles, and recording client feedback post event.
Plan, organise and carry out show‑arounds and familiarisation trips as required.
Ensure prompt and professional responses and follow‑up to sales enquiries.
Generate sufficient information for invoicing of events.
Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details.
Manage customer feedback including responding to guest problems and complaints relating to weddings and events.
Take ownership for recurring challenges and ensure the issues are resolved.
Schedule and attend weekly function and sales meetings.
Contribute to the preparation of annual sales and events budget in line with the Director of Sales & Marketing. Responsible for wedding & events reporting and budget targets.
Attend workshops, exhibitions and promotional events where required.
The Person
The candidate is required to be competent in the full life cycle of weddings, from enquiry to the event day.
To have at least 3–4 years sales and/or events experience in a similar role in a hospitality setting.
To work to budgets and targets as set out by management.
The candidate will possess lots of drive and ambition.
Good ability to work efficiently under pressure and deal with busy times competently.
Be highly guest‑focused – natural instinct for hospitality and lively, friendly and welcoming personality is essential.
Be a strong communicator who revels in the finer details.
The Offer
Join a driven and passionate team working to deliver amazing experiences at our classic hotel.
Competitive salary.
Career progression internally and as part of Choice Hotel Group.
Training and development ethos with tailored development programme for sales team.
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