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Job Reference
Job Reference *****
Job type
Job type Permanent
Location
Location NAAS
The Role
Role- Partech Manager - permanent
Reports to Managing Director
To take overall responsibility for the Partech business, improve existing customer relations & develop new ones, manage supplier relationships and agreements.
To lead the Partech team and ensure excellent customer service and support, and to grow the business in line with our strategic plans.
Key Responsibilities & Duties:
Continually review & analyse the Partech business, implementing agreed strategic plans
Continually monitor & improve customer service levels being delivered by the Partech team
Oversee the management of stock (daily & emergency orders, new and warranty parts returns)
Monitor, analyse and report monthly on department performance against budgets and KPIs
Compile Parts tender submissions
Manage key accounts
Business development, including travelling to customers and prospect premises
Assist in managing departmental/product promotions & participate in company events
Manage supplier relationships, agreements and service levels
Prepare annual budgets, managing departmental costs in line with company budgets
Collaboration with and support of the other departments within the business
Manage performance and work standards of the Partech team, administering corrective action and support as required
Comply with and enforce Company Policies and procedures
Complete regular Probation Review meetings for new employees and participate in the on-going employee appraisal process
Manage day to day HR related processes (e.g. holiday approvals, absences etc.)
Maintain high standards of housekeeping, maintaining a safe working environment
Organise, manage and attend exhibition's & shows, occasionally may include weekends
Identify training & development requirements for members of the Partech team
Participate in training and development programmes as required by the Company
Undertake any other duties or activities as required
The Person
5+ years Automotive Spare Parts experience (HGV's/PSV's an advantage) and/or tool/power tool industry also at management level
Business development skills and experience growing a business, experience of e-commerce an advantage
Technical understanding of commercial vehicles
Proven leadership, managerial and people development skills
Excellent interpersonal skills
Strong business acumen
Proven 'customer first' service delivery track record
Ability to work accurately and efficiently in a busy working environment
Competent IT skills including Excel (intermediate level or above), MAM experience an advantage
Person Profile:
Able to balance being both results and people focused
Communicates well, builds excellent relationships
Organised.Agrees processes and delivers on time
A high level of innovation and problem solving.
Must be able to work on own initiative
The Package
Bonus: €6k based on KPI's
Car allowance €12k
Working hours: Mon-Fri 8.30am to 5.30pm
Saturdays: 1 in 3 to be worked 8am-12midday supporting the shop and team
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