Duty Manager – Supermarket – DublinExcel Recruitment is delighted to be recruiting a Duty Manager on behalf of our client's supermarket in Dublin. This is an excellent opportunity for an experienced retail professional to step into a key operational role, supporting store management and ensuring the smooth day-to-day running of the store in a fast-paced retail environment.
Salary: €40k – €45k
Responsibilities:
1. Take responsibility for the store during designated shifts, ensuring smooth and efficient operations
2. Support the Store Manager and management team in delivering high standards across all departments
3. Lead, motivate, and supervise staff on shift to ensure excellent customer service
4. Ensure strong store presentation, merchandising, and stock availability at all times
5. Manage cash handling, tills, and end-of-day procedures as required
6. Ensure compliance with health & safety, food safety, and company policies
7. Handle customer queries and issues professionally and efficiently
8. Support staff training, performance management, and daily task allocation
9. Monitor store KPIs and support action plans to achieve targets
Requirements:
10. Previous experience in a Duty Manager, Supervisor, or Assistant Manager role within supermarket, grocery, or convenience retail
11. Strong leadership and communication skills with a hands-on management style
12. Excellent organisational and problem-solving abilities
13. Customer-focused with a strong understanding of retail standards
14. Knowledge of stock control, merchandising, and store operations
15. Flexible to work across store trading hours, including weekends