Data Analytics Lead - Insurance Claims
Permanent, Hybrid, Dublin
About the Company
My client is a leading global insurance company which has grown into a business serving more than 75 million customers in more than 200 countries and territories. while delivering industry-leading total shareholder returns. Their customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.
About the Position
My client is currently looking to make a key hire by appointing an
Analytics and Data Leader
to support the key leaders in our Data and Claims divisions in developing, visualizing, and supporting data deep-dives on their data and analytics platforms.
Key Responsibilities
* Utilize your expertise in Data, Analytics, Power BI, and SQL to support global Claims Performance Oversight to drive root-cause analysis on Claims KPIs.
* Uncover data and trend anomalies and follow up with local country in the event of unexpected/unfavorable developments.
* Develop and enhance supporting Databricks-based Power BI Dashboards.
* Help drive a culture of data assurance across data systems.
* Develop automation workflow tools (such as Power Automate) to refine and automate operating interaction with local countries.
* Collaborate internally on AI initiatives to support consolidated insight across multiple sources.
* Support integration of Claims data systems into a single perspective, driven by customer and stakeholder centric thinking.
* Engage with cross-functional teams in Underwriting, Pricing, and Actuarial to support holistic data perspectives.
* Support branch Quality Assurance oversight by indicating areas of interest for deeper dives.
* Collaborate with the Team to support ad-hoc reporting requirements driven by the German regulator (BaFin).
* Additional Accountabilities Conduct claims data and analytics investigations to identify underlying root causes on behalf of the Claims team.
* Collaborate with countries and Global Claims MI teams to ensure high-quality, timely, accurate, and compelling front-end dashboards.
* Collect data from multiple sources and prepare reports with commentary and trend analysis to facilitate decision-making.
* Provide detailed procedural advice to countries to ensure adherence to internal standards.
Experience/Requirements
* Required:
Bachelor's degree, or higher-level qualification, in Information Technology, Mathematics / Statistics, or Analytics related field.
* Preferred:
Master's degree qualification.
* Experience of claims processes, knowledge / experience with claims systems, claims and policy data landscape, management information systems.
* Additional Education/Expertise:
5+ years of experience in a Financial Data environment.
* Claims experience, with management experience preferred.
* Advanced experience using Power BI and Excel.
* Python / R experience.
* A passion for data and strong numerical and analytical skills.
* Experience working with multi-national teams, cultures, and stakeholders at all levels.
* Advanced communication, presentation, facilitation, organizational, and planning skills.
* Fluent verbal and written communication skills in English.