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Key account manager

NRG Indian Imports-Ireland
Key account manager
€60,000 - €80,000 a year
Posted: 21h ago
Offer description

Company Overview:

NRG Group of Companies is a fast-growing, global FMCG and EXIM (Export-Import) enterprise with operational offices in India, Ireland and Netherlands. Over the past decade, the company has developed a robust network, managing relationships with suppliers and customers worldwide. The Indian office handles all finance and accounting-related functions, ensuring seamless financial operations across its global footprint. This international presence and streamlined operations position NRG Foods as a leader in the global FMCG sector, with the agility to adapt to dynamic market conditions and deliver consistent value to clients around the world.

In addition to NRG Imports is a leading global exporter, supplier, and distributor of premium Indian ethnic foods and groceries, renowned for its extensive portfolio and expertise in international trade. With a wide range of products that includes staple items such as rice, atta (flour), lentils, spices, soups, sauces, beverages, and snacks, NRG Foods caters to diverse consumer needs across the globe. The company also supplies personal care products, kitchen utensils, and various commodities, ensuring a comprehensive offering for every market.

In addition,

Note: This position is ideal for individuals from South Asian backgrounds primarily belonging to India, Pakistan, Bangladesh, Afghanistan, Nepal, and Sri Lanka.

WE ARE EXCLUSIVELY LOOKING FOR PEOPLE LIVING WITHIN IRELAND (South Asian backgrounds)

Educational Qualifications:

1. Mandatory Qualifications:

- Bachelor’s degree in Business Administration, Marketing, or related fields.

2. Preferred Qualifications:

- Master’s degree (MBA) with a focus on Sales, Marketing, or International Business.

- Certifications in Account Management or Sales Leadership (e.g., Strategic Account Management Association - SAMA).

Required Experience:

* Min 5+ years of total account management experience, with at least 2+ years in key account management roles within the FMCG industry.
* Proven track record in managing key accounts, such as large retailers, wholesalers, or e-commerce platforms, specific to the FMCG sector.
* Experience handling high-velocity product portfolios, promotional strategies, and channel-specific challenges.
* In-depth knowledge of the European (Ireland) FMCG market, including consumer preferences, retailer dynamics, and regulatory frameworks.
* Experience working with major European retailers like Cosco, Sainbury’s, Musgrave, Supervalu, Dunnes stores, Costcutter Ireland, Carrefour, Tesco, Lidl Stiftung, or similar chains.

Responsibilities

- Build and maintain strong relationships with key accounts, ensuring their satisfaction and loyalty.

- Act as the main point of contact for assigned accounts, addressing their needs and concerns promptly.

- Develop account-specific strategies to achieve sales and revenue targets.

- Identify opportunities for upselling and cross-selling products and services.

- Negotiate terms, contracts, and pricing with key clients to ensure mutual benefit.

- Ensure all agreements comply with company policies and regulatory standards.

- Monitor market trends, competitor activities, and customer preferences to inform strategy.

- Provide insights and recommendations to senior management for account growth.

- Work closely with internal teams (e.g., marketing, supply chain, product development) to ensure client requirements are met.

- Align account strategies with the company’s broader business goals.

- Prepare and present detailed account performance reports, including forecasts and progress against targets.

- Track and analyze key metrics to identify areas for improvement.

- Organize and participate in client meetings, reviews, and events to deepen relationships.

- Manage and resolve customer complaints, ensuring high satisfaction levels.

Skills Required:

* Sales and Negotiation Expertise
* Strategic Thinking
* Relationship Management
* Analytical Skills
* Technical Proficiency
* Cultural Awareness
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