Job Description:
- As a Performance Support Engineer, you will play a vital role in managing and resolving complex technical issues for the Service Now Technical Support team.
- This includes being the last point of escalation within the technical support department and mentoring junior team members in various technologies.
----------------------------------- Required Skills and Qualifications:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is essential.
- Strong experience with relational databases (e.g., MySQL, Oracle) and Java are required skills.
- Advanced Unix/Linux experience along with working knowledge of components in a web applications stack is necessary.
* Experience diagnosing performance degradation
Familiarity with Eclipse IDE
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