We are passionate about exceeding our guests' expectations and are extremely customer-focused and passionate about delivering a superior experience for our guests. If this is also you, then please contact us immediately to organise an interview.Requirements for Front Office/Reception TeamEffective Team PlayerPrevious experience within hotel desirable but not essentialBe available to work flexible rotaAbility to multitaskExcellent attention to detail. Previous experience using Hot soft an advantageResponsibilities for Front Office/Reception StaffGreet all guests on arrival in a warm friendly mannerCommunicate our services and facilities to our guestsChecking in/out guest bedroomsDaily cashing and Balancing of TillsManage any complaints in professional mannerCarry out any handover briefingsCoordinate with all relevant departmentsBenefits for Front Office/Reception StaffCompetitive salaryFun working environmentDiscounted stays for hotelsStaff MealsInternal career development opportunitiesExcellent training and development plan. Employee assistance programme. Discounts across OIH & RCOI brand