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Zurich Insurance Plc in our Wexford Centre of Excellence is looking for a Finance Operations Agent. The successful candidate will work in the Finance Operations team and report to the Finance Operations Team Coach.
Your Role
As a Finance Operations Agent your main responsibilities will include, but not necessarily be limited to, the following:
• Daily debt collection with responsibility for some key A/C management
• Dealing with customers ensuring payments received and resolving any issues/queries
• Adherence to daily, weekly, monthly and quarterly deadlines
• Work closely with distribution/other departments within Operations and other stakeholders to identify potential problems at an early stage ensuring swift resolution of issues to eliminate delayed payment.
• Direct Debit management.
• Accounts Receivable processing and management ensuring all accounts are reconciled on a daily basis.
• Proactively work towards a system of continuous improvement around processes and procedures and standardisation of the receivables function
• Cash allocation
• Carry out detailed reporting with respect to current and aged debt for presentation and review by management
• Any other duties and responsibilities which management deem appropriate
• Participate in ad hoc project work that may present within the business
• Liaise and interact with various departments
Your Skills and Experience
As a Finance Operations Agent your skills and qualifications will include:
Minimum Qualifications:
• A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma.
Preferred Qualification & Experience:
• Previous administration experience an advantage
• Customer service experience an advantage
• Accounts receivable experience desirable
• Excellent attention to detail
• Ability to work in a dynamic team environment
• Ability to manage ambiguity
• Well-organised, results driven and capable of working to tight deadlines
• Good communicator with excellent interpersonal skills
• Ability to work independently
• Have an appetite for continuous personal development
• Be enthusiastic and a self-starter
• Good working knowledge of Microsoft Word, Excel and Outlook
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