Pension, healthcare, III mermbership, education, lunch allowance etc
Hybrid: 2 days onsite | Strong benefits package
A well-established Irish insurer is seeking an experienced
Quality Manager
to lead their Operations Quality Assurance function.
This is a key first-line role focused on quality monitoring, regulatory alignment, and continuous improvement across customer-facing sales channels.
If you're someone who enjoys building strong internal relationships, coaching a team, and strengthening control frameworks in a collaborative environment, this could be a great next step.
What you will be doing
Lead the delivery of first-line quality assurance across sales and customer-facing operations.
Monitor regulatory compliance, operational risk, fraud indicators, and delegated authority activities.
Identify, assess, and escalate quality or compliance risks in a timely and structured way.
Manage and support a small QA team, ensuring clear objectives, coaching, and ongoing development.
Prepare and present monthly/quarterly Quality & Risk reports for senior leadership.
Track and support the closure of audit findings and quality actions.
Act as the primary point of contact for internal audits, compliance reviews, central risk assessments, and regulatory inspections.
Work closely with key teams to address findings and improve processes.
Your profile
CIP - is a must
The ability to coach, motivate, and develop a team.
Experience in quality management, compliance monitoring, or operational risk within insurance or financial services.
Excellent analytical skills
Strong organisational skills
How to apply
If this sounds like the right fit, get in touch!
Call
Iraia
at ************* or send your CV to
******
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