A leading supply chain management firm in Dublin is seeking a Technical Support Analyst to provide responsive technical support to customers in a 24/7 environment. The ideal candidate must have a minimum of 3 years in a technical support role, preferably in SaaS, and a strong problem-solving mindset. Responsibilities include investigating issues, recommending solutions, and ensuring customer satisfaction through timely communication. This remote position offers lifestyle benefits aimed at promoting work-life balance.
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