Retail Supervisor Job Description
As a Retail Supervisor, you will be an integral part of our store team, responsible for leading by example and ensuring exceptional customer experiences. You will be the face of our brand, representing our values and driving sales through excellent customer service.
We are looking for an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment. The ideal candidate will be great at giving amazing customer service, able to translate that into sales, and possess a passion for our business. They will also be friendly, flexible, reliable, honest, and hardworking.
* Host: Be the team leader, hosting in store, setting an example of what great looks like.
* Store standards: Ensure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
* Part of the team: Join a team who take pride in their store, working together and having lots of fun along the way.
Key Responsibilities
Job Requirements
You will be responsible for:
* Managing a small team of retail staff.
* Providing exceptional customer service and driving sales through upselling and cross-selling.
* Maintaining high store standards, including cash reconciliations, customer queries, audit compliancy and stock management.
* Leading by example and setting high standards for the team.
Benefits
We offer a competitive salary, 29 days annual leave (increasing with length of service), and a 20% discount with Screwfix and B&Q. We also provide excellent training and ongoing development opportunities.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you require any additional support or adjustments to help you make an application, please contact us.