After Sales Manager – Trinity Motors Service Centre
Location: Ardcavan Wexford TRINITY SERVICE CENTRE
Employment Type: Full-Time
Salary: Competitive, based on experience + performance incentives
About Us
We pride ourselves on delivering a first-class Customer experience for every customer, every time. As our business continues to grow, we are seeking a dynamic and experienced After Sales Manager to join our leadership team.
The Role
As After Sales Manager, you will lead our service and parts departments, ensuring our customers receive the highest level of care and our business achieves its full potential. You will be responsible for driving profitability, maintaining customer satisfaction, and developing a motivated, high-performing team.
Key Responsibilities:
* Oversee the daily operations of the service and parts departments – supporting the Parts Managers, Service Advisors and Technicians.
* Develop and implement strategies to maximise customer retention and ROI.
* Ensure exceptional customer experiences throughout the aftersales journey.
* Manage, coach, and motivate service advisors, technicians, and parts staff.
* Monitor performance KPIs including efficiency, productivity, and CSI scores.
* Maintain compliance with manufacturer standards and internal policies.
* Work closely with senior management to deliver business growth and performance goals.
About You
We're looking for a proactive and customer-focused leader who thrives in a fast-paced automotive environment.
You will have:
* Proven experience in an After Sales Manager role.
* Strong leadership and communication skills.
* A solid understanding of workshop operations and aftersales performance metrics.
* A passion for delivering exceptional customer service.
* The ability to lead, motivate, and develop a high-performing team.
* Full, clean driver's licence.
What We Offer
* Competitive salary and bonus package.
* Company benefits including Company Car, EAP.
* Ongoing manufacturer and internal training.
* A supportive, forward-thinking workplace focused on growth and success.
Join the Trinity Motors Team
If you're an ambitious and experienced Aftersales professional ready to take the next step in your career, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: €50,000.00-€60,000.00 per year
Benefits:
* Bike to work scheme
* Company car
* Employee assistance program
* On-site parking
Work authorisation:
* Ireland (required)
Work Location: In person