Our goal is to support the delivery of operational services according to best practices, including user support services, system delivery, availability, capacity and security management.
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This encompasses IT and business systems. Key responsibilities include supervising overall technical support and training of staff. This also includes supervising all IT security aspects of the business.
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We are looking for an experienced professional with a strong background in day-to-day IT operational management. You will need to have experience in infrastructure, systems, networks, Active Directory, cloud services, data and IT operations.
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Key infrastructure technologies you should be familiar with include firewalls, switches, storage, virtual software and servers (Windows).
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You should also have experience or knowledge in IT security and working knowledge of cloud technologies.
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As part of this role you will need to have excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
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A firm grasp on IT infrastructure and operations best practices is essential for success in this role. Strong critical thinking and decision-making skills are required.
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Experience in SQL and databases is also highly desirable.
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A relevant diploma/degree in Information Technology or Computer Science is essential.
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Benefits of this role include a pension fund, parking and meal allowance/canteen.
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