**Job Title:** Cashier Operations Supervisor
About the Role:
The Cashier Operations Supervisor oversees the achievement of sales targets in store. This role involves leading a team by setting an excellent example, maximising all sales opportunities, and ensuring high customer service standards.
Duties and Responsibilities:
1. Management: Motivate staff, delegate roles, and ensure sales targets are met while maintaining high customer service standards.
2. Sales Goals: Achieve counter and service sales targets by delegating to team members, making connections with customers, demonstrating products, and carrying out services.
3. Brow Services: Provide waxing, tinting, and tweezing services to ensure customers love their brows and book repeat appointments.
4. Teamwork: Foster a motivated team through daily meetings, effective communication, and recognition of positive work.
5. Promotion and Special Events: Create innovative events to build business, including new product releases and charity events.
6. Stock Management: Ensure the counter remains stocked at all times and report any concerns.
7. Communication: Maintain open communication between store/department managers and area managers.
8. Administration: Complete daily, weekly, monthly, and yearly administration tasks.
9. Staff Rotas: Ensure fair staff rotas are completed on a monthly basis.
10. Hygiene and Housekeeping: Keep the counter and displays clean and hygienic.
Requirements:
* Strong leadership skills to motivate and manage a team.
* Ability to achieve sales targets and maintain high customer service standards.
* Excellent communication and interpersonal skills.
* Ability to work weekends, late nights, and bank holidays.
About Us:
We are a unique company that values laughter and hard work. We offer opportunities for growth and development, representing a wide variety of skills and backgrounds. If you're a problem solver who values authenticity, then this role may be the perfect opportunity for you.
Our Mission:
We strive to build a beauty community for all, dedicated to doing good and feeling good. We celebrate difference and encourage everyone to be their authentic self.