Are you ready to elevate your career inResidential Tenancy Property Management? This role offers the chance to join a dynamic team where your skills and dedication will be highly valued. The position promises a rewarding environment that prioritises professionalism, teamwork, and excellence.Role Overview:The Residential Property Manager will play a crucial role in delivering exceptional service to clients. This position demands a proactive, solution-focused individual capable of thriving in a bustling office setting. This is a 'Tenancy' position, not a 'Block' Property Management position.Key Responsibilities:- Tenancy Management: Oversee all tenancy administration aspects for landlords, ensuring compliance with lease terms, statutory requirements, and internal procedures. Serve as the primary contact for tenants throughout their tenancy lifecycle.Reporting: Prepare and present regular performance reports to stakeholders.Tenant Relations: Address tenant inquiries and requests promptly, ensuring high levels of satisfaction.Financial Oversight: Track rental payments and manage arrears efficiently, implementing timely follow-up actions.Maintenance Coordination: Identify and address maintenance issues, liaising with contractors to obtain competitive quotes and oversee necessary repairs.Move-Out Management: Coordinate tenant move-outs and facilitate utility transfers seamlessly.Property Preparation: Prepare properties for re-letting in collaboration with the Lettings Team, ensuring readiness for new tenants.Performance Optimisation: Work towards achieving optimal results in new lettings, occupancy levels, and lease renewals.Qualifications:- Licensing: Must possess a relevant PSRA C licence.Experience: Minimum of 3 years of direct experience in residential tenancy management.Legislative Knowledge: Strong understanding of landlord and tenant legislation, RTB regulations, and statutory property obligations.Communication Skills: Exceptional verbal and written communication abilities, with strong negotiation skills.Technical Proficiency: Proficient in Microsoft Office Suite, particularly MS Word and Excel.Client Engagement: Demonstrated confidence in engaging with clients and tenants both in person and over the phone.Relationship Building: Ability to cultivate long-term relationships with landlords and tenants.Work Ethic: A proactive approach with attention to detail, capable of working independently while contributing to team goals.This role is ideal for someone who thrives in a fast-paced environment and is committed to delivering high-quality service. If you meet these qualifications and are eager to make a meaningful impact, this could be the perfect next step in your career.For more information on this role or to apply for the position, please contact Ben Lillington-Lester from Engage People on or emailDesired Skills and ExperienceResidential Tenancy Property Management