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* Lead and manage IT support operations across pharmaceutical R&D, manufacturing, and quality control environments
* Provide advanced troubleshooting for clinical trial platforms, LIMS, ERP systems, and regulatory software
* Ensure GxP compliance and support validated systems in accordance with FDA, EMA, and HIPAA standards
* Oversee lab network infrastructure, endpoint management, and cybersecurity protocols
* Collaborate with cross-functional teams to implement lean digital solutions and drive operational efficiency
* Maintain and optimize Quality Management Systems (QMS), Document Management Systems (DMS), and Validation Lifecycle Management Systems
* Mentor junior IT staff and contribute to IT strategy and process improvement initiatives
* Manage vendor relationships and coordinate system upgrades, audits, and change controls
Required Skills
* Deep expertise in Windows/Linux environments, networking, and pharma-specific applications
* Strong understanding of GAMP 5, CSV, and ITIL service management
* Experience with systems like TrackWise, Veeva Vault, ValGenesis, and ZenQMS
* Excellent problem-solving, documentation, and stakeholder communication skills
* Familiarity with cloud platforms (AWS/Azure) and segregated lab networks
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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