Job Title:
Retail Operations Manager
We are seeking a highly skilled and experienced Retail Operations Manager to lead our daily retail operations, ensuring a smooth and efficient customer experience.
Key Responsibilities:
* Manage and oversee all aspects of retail operations, including sales, stock control, inventory management, and store presentation.
* Develop and implement effective strategies to drive sales growth, maximize profitability, and maintain accurate records.
* Supervise and train junior staff members, providing guidance and support to ensure they meet their performance goals.
* Liaise with suppliers, manage deliveries, and conduct regular stock checks to ensure compliance with health & safety regulations.
Requirements:
* Proven experience in a retail management or supervisory role, with a strong track record of delivering results.
* Excellent customer service skills, with the ability to foster strong relationships with customers and colleagues alike.
* Strong IT skills, with proficiency in Excel and other business software.
Key Skills:
* Retail Management
* Customer Service
* Sales
* Stock Control
Benefits:
* Competitive salary and benefits package
* Opportunities for career advancement and professional development
* A dynamic and supportive work environment