IT Systems & Infrastructure Engineer
Location: Limerick
Department:
IT & Operations
About the Role
We're looking for a hands-on
IT Systems & Infrastructure Engineer
to keep our digital environment running smoothly, securely, and efficiently. You'll play a key role in maintaining and evolving our IT ecosystem — from endpoints to cloud infrastructure — ensuring users stay productive and systems remain resilient.
What You'll Do
* Deliver Reliable IT Operations:
* Oversee day-to-day IT service delivery, responding quickly to incidents, user requests, and system alerts.
* Diagnose & Resolve Complex Issues:
* Investigate and resolve hardware, software, and network performance problems, ensuring minimal downtime.
* Deploy & Maintain Devices:
* Configure and support servers, desktops, laptops, mobile devices, printers, and scanners across the organization.
* Administer Cloud Identity & Access:
* Manage
Azure AD / Entra ID
for users, groups, and security roles to maintain secure and efficient access control.
* Support Microsoft 365 Ecosystem:
* Oversee
Exchange, SharePoint, Teams, OneDrive
, and related SaaS platforms — optimizing collaboration and compliance.
* Manage Assets & Licensing:
* Track software licensing and hardware inventory, ensuring compliance and cost-efficient procurement.
* Protect & Maintain Systems:
* Conduct backups, patching, and endpoint protection while enforcing best-practice security controls.
* Maintain Network Infrastructure:
* Support
VLANs, WAN, fibre, and Wi-Fi
environments, assisting with structured cabling and connectivity improvements.
* Enable Secure Remote Work:
* Manage remote access, VPN tools, ticketing systems, and IT documentation to keep distributed teams productive.
* Promote Cyber Awareness:
* Reinforce cybersecurity practices through training, phishing simulations, and continuous compliance monitoring.
* Collaborate for Business Impact:
* Work closely with stakeholders to align IT services and infrastructure with evolving business needs.
What You Bring
* Experience:
Minimum
3 years
in IT Operations, Systems Administration, or a similar technical support role.
* Technical Foundation:
Strong grasp of
Windows OS
, enterprise environments (
Windows/Mac/Linux
), and
networking fundamentals
.
* Security Awareness:
Understanding of
firewalls
,
network segmentation
, and
system hardening
.
* Problem-Solving Mindset:
Analytical thinker with strong troubleshooting and communication skills.
* Independent but Collaborative:
Able to take initiative while keeping stakeholders informed.
Bonus Skills (Nice to Have)
* Automation:
Experience scripting in
PowerShell
or using
Power BI
for workflow automation and reporting.
* Modern Security Concepts:
Familiarity with
device compliance
,
conditional access
, and
zero-trust frameworks
.
* Governance & Compliance:
Understanding of
ISO
,
SOC 2
, and other regulatory or audit requirements.
* Advanced Protection Tools:
Knowledge of
endpoint protection
,
behavioral analytics
, or
application control
systems.