Job Overview
We are seeking a highly skilled Field Support Specialist to join our team. This role involves providing technical assistance and support to ensure seamless operations of our IT infrastructure.
Key Responsibilities
* Collaborate with senior engineers to implement, configure, and maintain IT systems.
* Offer on-site technical support to diagnose and resolve hardware and software issues.
* Support project teams with deployments and integrations of cloud, networking, and security solutions.
* Document system configurations and procedures for knowledge sharing.
* Perform regular maintenance tasks such as system updates, patches, and backups.
* Set up and configure user accounts, email systems, and IT services.
Requirements
* A degree in IT or Computer Science is preferred.
* Strong understanding of networking, operating systems, and hardware fundamentals.
* Familiarity with Microsoft Office and common IT tools (antivirus, backup, etc.).
* Excellent troubleshooting and problem-solving skills.
* Clear communication and teamwork abilities.
* Willingness to learn new technologies and pursue ongoing professional growth.
Benefits
This role offers the opportunity to work with a talented team and contribute to the success of our organization. We offer competitive compensation and a comprehensive benefits package.