General Manager Location: Co. Kildare Reports to: Managing Director Our client specialises in delivering high-quality aluminium fabrication and engineering solutions to clients across multiple sectors. As they continue to evolve and optimise their operations, they are seeking a dynamic and commercially astute General Manager to lead their team through a phase of positive change driving operational excellence, refining processes, and ensuring our quality standards remain second to none. Role Purpose The General Manager will take full ownership of day-to-day operational performance, ensuring the business runs smoothly, efficiently, and profitably. This role demands a hands-on leader who can: Oversee production workflows from order intake to delivery Ensure quality control systems are robust and adhered to Optimise processes for efficiency and profitability Manage client expectations and ensure projects are delivered on time, in full, and to specification Lead and develop a skilled team to maintain high performance and morale You will play a pivotal role in change management implementing improved systems, embedding best practices, and fostering a culture of accountability, safety, and continuous improvement. Key Responsibilities 1. Operational Leadership & Workflow Management Lead the planning, scheduling, and execution of all orders to ensure smooth production flow Ensure jobs are correctly scoped, costed, and resourced for on-time and in-full delivery Oversee order tracking, shipping accuracy, and delivery performance with minimal waste or rework Allocate and organise work effectively among operatives to maximise productivity 2. Quality Management & Continuous Improvement Oversee the Quality Control function, ensuring adherence to specifications, drawings, and client requirements Implement and maintain robust quality management systems to meet industry standards Analyse production errors, rework trends, and client feedback to drive targeted improvements Embed a right first time culture across the team 3. Process Implementation & Refinement Review existing workflows and processes, identifying inefficiencies and bottlenecks Develop and implement standard operating procedures (SOPs) to improve accuracy, speed, and profitability Introduce performance tracking metrics (KPIs) for production, quality, and client satisfaction Ensure the back-office and workshop are fully aligned in communication and process 4. People Leadership Lead, coach, and mentor the operations team to achieve high standards of work and accountability Foster a culture of safety, quality, and ownership across all roles Conduct performance reviews, set clear objectives, and address training needs 5. Client & Commercial Oversight Ensure pricing of jobs is accurate, competitive, and profitable Act as a key point of contact for client communication, ensuring expectations are clearly set and met Manage any escalations professionally to maintain client trust and satisfaction 6. Health, Safety & Compliance Ensure all operations comply with relevant Health & Safety legislation and company policies Conduct regular risk assessments, toolbox talks, and safety audits Champion a proactive safety culture in the workplace Skills & Experience Required Proven track record in General Management or Operations Leadership in manufacturing, engineering, or a related industry Experience in change management and process improvement within a production environment Strong understanding of quality management systems and QC best practices Skilled in workflow scheduling, job costing, and team leadership Excellent communication and interpersonal skills with the ability to influence at all levels Commercially aware with a focus on profitability and efficiency Knowledge of Health & Safety compliance in a manufacturing/workshop setting What They Offer Competitive salary (DOE) Fuel Card Company Pension Contribution after probationary period (6 months) Opportunity to lead change in a growing, quality-driven engineering company Autonomy to implement improvements that directly impact profitability and client satisfaction Supportive leadership and a collaborative work environment.