Dublin, County Dublin, Ireland
Company: Bitrecruit – Client / Employer: Occupop
Job information
Posted: 20.05.2026 – Expiry: 04.07.2026
The Hyatt Centric is delighted to invite applicants for the position of Receptionist.
Working within the highly respected Hodson Bay Group and with the support of the Hyatt Partnership, we invite you to join us to establish the Hyatt Centric, The Liberties Dublin, as a leading hotel in the Capital.
Responsibilities
Greet and welcome guests in a courteous and professional manner.
Process guests check‑ins and check‑outs efficiently and ensure accurate billing.
Assist guests with inquiries, provide information about hotel services, local attractions, and travel directions.
Handle phone, email, and online bookings, ensuring accurate input into the system.
Carry out all Reception duties as per the agreed standards.
Prepare for arrival of customers with advance bookings and complete check‑in procedures correctly.
Answer all guest queries either in person or by telephone promptly and professionally, escalating to management if necessary.
Communicate and liaise with the Accommodation Manager/Supervisor regarding rooms status, VIPs and allocations.
Handle cash, credit, and other payment transactions accurately.
Coordinate with maintenance and other departments to meet guest needs.
Deal with Lost Property as per hotel policy.
Requirements
Previous experience as a Receptionist in a hotel.
Excellent communication and interpersonal skills.
Ability to handle multiple tasks and work under pressure.
Proficiency in Opera.
Professional appearance and a positive attitude.
Flexibility to work shifts, including evenings, weekends, and holidays.
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