At Staycity Group, we bring together two leading aparthotel brands — unifying our approach to modern hospitality. Our goal is simple: to deliver exceptional guest experiences and create an environment where employees can excel in their roles.
We are a fast-growing European hospitality group built on the values of curiosity, drive, collaboration, kindness, and respect. We're a diverse and inclusive team that encourages individuals to bring their unique selves to work – because we believe great hospitality starts with people who feel valued and supported.
The role involves managing all inbound sales enquiries from various channels as well as answering customer/agent queries. The individual will be responsible for making reservations, gathering lead information for the Sales team and confirming group bookings while reporting daily sales performance.
* This position requires strong communication skills
To succeed in this dynamic environment you should have excellent customer service skills along with the ability to thrive under pressure whilst maintaining quality results