Overview: Our business is growing- are you ready for a new challenge?
We are delighted to offer an exciting opportunity for a Trainee Assistant Manager to join our experienced management team in Clonkeen.
This role is designed for a motivated individual who is ready to develop their leadership skills.
The successful candidate will work closely with the Site Manager receiving structured training and hands-on experience to support the day-to-day operation of the site and the delivery of our business strategy.
Job purpose: To support the management team in ensuring the site operates efficiently and effectively while delivering excellent customer service and a high-quality fresh food offering in a clean, safe environment.
This role will provide structured training and hands-on experience to support professional development in retail management.
Main Tasks and Responsibilities: Customer Service Pro-actively deliver excellence in customer service at all times Ensure that customer satisfaction is the number one priority and consistently deliver and exceptional service by displaying I-CARE service excellence behaviours Professionally handle all customer queries and complaints in line with company policy, in a timely manner and escalate where appropriate Store Operations and standards Support the Site Manager in the efficient day-to-day running of retail unit Ensure that the store reflects company's standards of merchandising, presentation and Customer Care Ensure and maintain the level of hygiene to the highest standard throughout the store and compliance by all staff members to the same Ensure all operational checklists are followed on a daily basis across the shop and forecourt Team Management Support supervisors and management in organising and motivating the team.
Be approachable and a role model who leads by example and encourages teamwork, fosters a positive attitude and atmosphere in the workplace Develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team to required training standards Assist Site Manager with managing employee performance, giving regular feedback, recognition, and encouragement Stock Management Assist Site Manager with accurate ordering of stock from PLOF Accept and process deliveries Merchandise shop area to ensure maximum performance of products Be vigilant at all times to prevent stock loss and waste Assist with weekly / monthly stock takes Achieve the specified margins and sales targets set out by Support Office Health, Safety and Welfare Management Strictly comply with standards and safe working practices as outlined in The Safety, Health and Welfare at Work Act, **** and subsequent Regulations, Acts or Amendments Strictly comply with all policies, practices and procedures, outlined in the Pelco Ltd.
Health and Safety Management System and Safety Statement Maintain security awareness at all times and escalate where appropriate General/Other Comply with Pelco Ltd. policies at all times Comply with all legislation relevant to the operation of a service station including Employment Law Ensure correct uniform / dress code and name badge are worn correctly and at all times, and the highest standard of personal care is upheld Develop strong working relationships with colleagues and Group Management Complete all tasks to the best of your ability and to the highest standard Ensure discretion and confidentiality are maintained at all times Perform any other duties or assume other responsibilities that may be assigned to the role The ideal candidate will have: Minimum 2 years' experience in a similar Supervisory/ Management position; Levels 1 2 knowledge of food safety is a distinct advantage; Excellent communication and delegation skills; Proven staff management skills; Highly driven with a strong work ethic; Passion for retail and customer excellence.
Thrive in a fast-paced working environment.
Salary and Benefits: Excellent salary dependent on experience Additional Annual Leave up to 27 days per year Group VHI Health Care Scheme Employee Wellness Programme Paid Family Leave Paid Sick Leave Store Discount Ongoing training, appraisals and career progression opportunities Bike to Work Scheme Mileage Scheme Staff Referral Scheme E-Learning Visit for more information and start the next exciting chapter of your career with us today!