Overview
Receptionist role at The Samuel Hotel. Join to apply for the position and be part of the Dalata Hotel Group family.
Benefits
* Free employee meals on duty
* 50% Off F&B in all properties
* €/£60 employee rate on rooms for all Dalata-owned hotels
* 30% off Friends & Family rate
* Extra AL day for every year worked (5 days to a maximum of 5 days)
* Employee Assistance Programme
* Cycle to Work Scheme/Transport Schemes
* Pension access (Ask your HR Manager for local pension information)
* Development opportunities through the Dalata Academy
* Staff appreciation initiatives, team-building activities and charity events
Your Job
* Greet and welcome guests as they arrive at the hotel
* Register guests and process their payments
* Respond to any inquiries guests may have about in-house facilities and local tourist information
* Ensure the security of room keys
* Update all guest information in the computer system
* Take and confirm reservations for guests
What You'll Need
* Excellent customer service skills
* Ability to work independently and take initiative
* Outstanding communication skills
* Capability to remain calm and perform well under pressure
* Experience in 3/4-star hotels is desired but not essential
About Us
Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. We focus on growth and expansion plans to spread our unique care for guests, across Ireland, the UK, Germany, the Netherlands, and beyond. We emphasize internal development programmes to help employees grow in their careers. Dalata Hotel Group Plc is an Inclusive Employer and encourages applicants from all backgrounds and abilities. If you require accommodations during the application process, please highlight your needs when applying.
Skills
Opera Reception Hotel
Corporate sections
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Administrative and Support Services
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Dublin, County Dublin, Ireland
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