E-billing & Credit Control SpecialistApplication Deadline: 23 January 2026Department: AccountsEmployment Type: Full TimeLocation: 10 Earlsfort Terrace, Dublin 2, D02 T380Reporting To: David BerginDescription
Arthur Cox LLP is one of Ireland's leading law firms. We are an "all-island" firm with offices in Dublin and Belfast. We also have offices in London, New York, and San Francisco. Our practice encompasses all aspects of corporate and business law.
With 600 legal staff and a total headcount of nearly 900, we provide a comprehensive service to an international client base ranging from multinational organisations, banks, and financial institutions and established global leaders to government agencies and new players in emerging industry sectors.
Our story has been defined by our progressive outlook. For over 100 years, we have led the way in the legal field in Ireland. For our clients, we work to deliver the best service and support. With an independent, entrepreneurial spirit of innovation leading the way.
Background
In Arthur Cox we make a significant investment in our staff in Business Services, including Accounts, Client reception, Business Development & Marketing, IT, HR, Catering, Knowledge Management, General Office, Facilities and Archiving.
About the Role The E-billing & Credit Control Specialist is an important role in our Accounts team and requires a highly organised and detail-oriented professional. This role is integral to ensuring accurate invoicing, timely collections, and effective management of aged debt while maintaining compliance with client billing requirements. You will collaborate across departments, manage client queries, and drive process improvements to support financial stability and client satisfaction.This role reports to the Credit Control & E-billing Supervisor and is a member of the overall Accounts team in Arthur Cox.Key ResponsibilitiesUpload and manage invoices across multiple e-billing platforms accurately and on time, ensuring compliance with client guidelines, VAT, discounts, and LEDES formats.Maintain and update timekeeper rates and prepare accruals as required by clients.Monitor e-billing platforms for approvals, rejections, and outstanding actions, resolving issues promptly.Ensure all communications and actions related to client accounts are accurately recorded on CRM system and meet departmental standards.Respond to client queries regarding invoices, payments, and billing submissions, escalating issues when necessary.Collaborate with Partners, Fee Earners, Executive Assistants, and FP&A teams to manage credit risk, support accurate billing and payment processes.Monitor and report on aged debt and cash flow risks, producing forecasts to support decision-making.Attend meetings with stakeholders to discuss aged debt, resolve issues, and update on progress.Assist in reducing client credit balances by arranging refunds or confirming allocation of funds.Ensure all client invoices are actioned, commentary is current and completed for month end reportingIdentify and implement process improvements to enhance efficiency in billing and collections workflows.Build strong client relationships to accelerate payments and prevent repeat issues.Maintain a professional and courteous tone in all interactions, ensuring clear and respectful communication.Share knowledge and provide guidance to colleagues, supporting team development and compliance with best practices.Skills, Knowledge and ExpertiseQualification in a Business or Accounts related discipline or equivalent experience in an Accounts department. 2 - 4 years' experience in credit control, billing, or accounts receivable roles.Familiarity with e-billing systems.Highly organised and detail-oriented for accurate invoicing and compliance.Ability to accurately record and manage client account communications.Skills in monitoring aged debt, cash flow risks, and producing forecasts.Experience in professional services (e.g., law firms, consulting firms) is often preferred.BenefitsCompetitive salary and bonus structureComprehensive health and wellness benefitsProfessional development opportunitiesHybrid working arrangements