About Us
Spanners Café is a friendly, fast-paced café located in the Golden Island area of Athlone. We're known for great coffee, fresh food, and warm, welcoming service. We are looking for a confident and capable Front of House Supervisor to support daily operations during both weekdays and weekends, especially when the Manager is away.
The Role
As the Front of House Supervisor, you will ensure excellent customer service, oversee FOH operations, and lead the team during shifts. You'll support staff, solve problems on the spot, and help maintain the warm, organised environment Spanners Café is known for.
Key Responsibilities
* Lead and supervise the front-of-house team during weekday and weekend shifts
* Greet guests, manage seating, and maintain smooth service flow
* Handle customer queries and resolve issues professionally
* Prepare high-quality coffee and beverages (barista training required)
* Maintain HACCP standards and ensure full food safety compliance
* Oversee POS operation, cash handling, and end-of-day procedures
* Communicate effectively with kitchen staff to ensure timely service
* Support training and development of FOH staff
* Maintain cleanliness, organisation, and overall presentation of the café
What We're Looking For
* Previous FOH or waitstaff experience
* Supervisory, team leader, or shift runner experience preferred
* Barista trained with strong coffee skills
* Strong understanding of HACCP and food safety principles
* Excellent communication and customer service abilities
* Confident, reliable, and able to work well under pressure
* Friendly, professional, and team-oriented
* Punctual with a strong work ethic
Benefits
* Supportive and welcoming team environment
* Opportunities for training and skill development
* Leadership experience ideal for career progression
Job Type: Permanent
Pay: €13.50-€15.00 per hour
Expected hours: 25 – 35 per week
Language:
* English (required)
Work authorisation:
* Ireland (required)
Work Location: In person