Checkout Supervisor | Retail Grocery | North County Dublin
Salary: €35,000 per annum
We are currently recruiting an experienced Checkout Supervisor to join a busy supermarket in North County Dublin on a full-time basis.
This role is ideal for a hands-on retail professional with strong supervisory experience and a passion for delivering excellent customer service.
The Role:
This is a full-time position working an average of 42.5 hours per week, 5 days over 7, including weekends and public holidays.
The role may evolve to include 3 days supervising the checkout operation and 2 days supporting HR/Admin functions, depending on business needs.
Main Duties:
Day-to-day supervision of a busy checkout department
Supporting and supervising a team of 8-10 checkout staff during shifts
Assisting with rostering for a wider checkout team of approximately 25 staff
Managing queues and ensuring a smooth and efficient customer experience
Ensuring checkout staff are fully equipped and supported to perform their roles
Providing hands-on support on tills during peak trading periods
Supporting the customer service desk and store end of home delivery operations
Maintaining high standards of housekeeping and compliance with relevant legislation
Assisting with staff training, coaching, and ongoing development
Supporting the Store Manager and senior management team as required
Requirements:
Minimum of 2 years' experience supervising a checkout team in a retail grocery environment
Experience using till and cash register systems
Strong people management and leadership skills
Excellent communication, organisational, and multitasking abilities
Experience supporting staff training and development
Ability to remain calm under pressure while delivering excellent customer service
Flexibility to work early starts, late finishes, weekends, and public holidays
Fluent English, both written and spoken
Ability to work independently and as part of a team
Benefits:
Free on-site parking
Group health insurance (reduced rates)
Group pension scheme
Excellent training and career development gesetz
Staff reward and recognition initiatives
Employee Assistance Programme (EAP)
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