The Details
* Contract:
Permanent
* Remuneration:
€35,000 - €45,000
* Location:
Dublin (Remote working available)
* Culture:
Proactive, Trust, Positive, innovative
The Opportunity
* The business is growing quickly, and has further expansion plans for 2027. Bring your ideas and experience, and progress in your role as the company grows.
* The three senior leaders are brilliant to work with, with 55+ years in travel between them
* Join the European arm of an established global brand.
* You will be trusted to manage your own hours and workload, the output is more important than when you do the work, with remote working also available
* Your ideas will be listened to by the senior management, who have an 'open door' policy
* International trips to build your knowledge base, and for team building purposes
The Role
We are looking for detail-driven and proactive
Product Managers
to oversee the smooth running of our tour portfolio in the UK and across Europe. Play a key role in ensuring operational efficiency, supporting Tour Leaders in the field, and delivering memorable experiences for our guests. Pre-tour planning and training, real-time operational support, post-tour financial checks and continuous product improvement, you'll be at the heart of keeping our tours successful, safe, and commercially viable.
Tour Planning
* Oversee a portfolio of tour series, ensuring quality delivery from start to finish.
* Contribute to product strategy by identifying strengths, weaknesses, and opportunities for innovation across your tour portfolio.
* Take ownership of procurement for your portfolio, sourcing and contracting suppliers:
* Restaurants, Local guides and attractions, Transport providers (where applicable).
* Provide Tour Leaders with accurate, up-to-date operational information to ensure smooth, problem-free operation of tours.
* Support with product training for internal teams.
* Stay up to date with legal requirements and compliance across all of your destinations.
* Improve and refine tour operations, balancing creativity with commercial viability.
* Coordinate closely with suppliers and Tour Leaders to guarantee smooth logistics and unforgettable guest experiences.
* Build and nurture long-term supplier relationships that support our growth and service standards.
* Proactively launch and manage projects to improve efficiency across the product function.
During Tours
* Act as a point of support for Tour Leaders whilst your tours are running, assisting with emergency issues and problem resolution when needed.
Post Tours
* After tours are completed, check all tour accounts for accuracy, ensuring expenses stay within budget and that only pre-approved costs are submitted.
* Continuously review the tours you operate, ensuring we offer the best product, content, and price.
* Monitor Tour Leader feedback and client feedback to ensure product quality, taking swift action when needed.
* Track and improve the performance of optional experiences, driving additional sales and revenue.
The Person
* 2-3+ years of product operations, tour management, or travel product development experience.
* Experience working in one or more of; UK & Ireland, Italy and Germany is essential
* Strong organisational and project management skills with the ability to manage multiple priorities.
* Excellent communication skills and the ability to support Tour Leaders under pressure.
* Financially astute, with experience managing budgets, expenses, and cost control.
* Analytical mindset with the ability to evaluate products, spot trends, and make data-driven recommendations.
* A passion for travel, cultural discovery, and delivering outstanding guest experiences.
* Comfortable working with suppliers, Tour Leaders, and cross-functional teams.
* Google Docs, Sheets, Slides, Excel experience.
Interview Process
Two-three stages with a task as part of the last stage.